

INSIGHTS & INFORMATION

THE BEAUTIFUL OTWAYS
There’s much to see and do in the Otways region, so do contact us if you’d like advice on the local attractions. We have detailed touring maps and suggestions, local hiking maps, and native animal, bird and plant life guides.
STAR AND PLANETARY OBSERVATION WITH OUR TELESCOPE
We have a professional-grade computerised telescope, and if the skies are clear, we may be able to give you an astronomical tour of the heavens. We have no ‘light pollution’ so the clear night skies are stupendous.
ENJOY THE OUTDOORS
There’s a BBQ we encourage you to use, and feel free to use any of the outdoor seating and dining areas, including the BBQ deck. Do stroll the gardens, while not crossing in to the areas marked 'Private Residence.' We also have a firepit area, with firewood provided. This can be used through the winter months when fire restrictions are not in force.
BRING YOUR PET
Pets are welcome, though please discuss with us before booking. We have sheep and alpacas in neighbouring paddocks, and we need to ensure their safety. Just let us know the breed of your dog. The Otways can be wet, so please 'towel off' your dog before letting them inside, and they are not allowed on beds or furniture.
CANCELLATIONS, CONDITIONS and REBOOKINGS
During school holidays and on long weekends, we have minimum stay periods.
Terms and Conditions for Bookings
1. Booking Confirmation
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A booking is confirmed only after payment is received in full and you receive a booking confirmation email from us.
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By making a booking, you agree to abide by these Terms and Conditions.
2. Payment Policy
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Full payment is required at the time of booking.
3. Cancellation Policy
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By the Guest:
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You'll receive a 100% refund for cancellations made by you more than 30 days before your stay, less card processing costs. For cancellations 30 days or less before your stay, we will provide you a credit voucher to the value of any night/s that we are able to rebook. If you reschedule using those credits, the rate may be higher - or lower - than your original booking, depending on the time of year.
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By Us:
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We reserve the right to cancel your booking for reasons including but not limited to safety, unforeseen circumstances, or breach of these terms by you. A refund will be provided.
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4. Changes to Bookings
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Requests to modify your booking (e.g., change number of guests or the dates) may be accommodated at our discretion and may incur additional fees, or a refund if you rebook for times when rates are lower.
7. Guest Responsibilities
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You are responsible for ensuring the accuracy of your booking details.
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You must comply with all house rules during your stay, as provided at the time of check-in or booking.
8. Limitation of Liability
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We are not liable for any loss, damage, or inconvenience arising from cancellations, changes, or issues outside our control (e.g., natural disasters, governmental restrictions).
8. Governing Law
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These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.
9. Acceptance of Terms
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By proceeding with a booking, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.